Job Summary

As a DevOps Engineer, you will be responsible for ensuring the smooth operation and continuous improvement of our infrastructure and software delivery processes. You will collaborate closely with cross-functional teams to automate, streamline, and optimize our development, testing, deployment, and monitoring processes.

Duties and responsibilities

1-     Independently implement complex tasks with little or no supervision, following company and industry best practices and standards.

2-     Analyze operational, integration and security requirements for systems, and contribute to the DevOps plan by defining and estimating tasks.

3-     Collaborate with development, operations, and QA teams to define and implement best practices for continuous integration, continuous delivery, and infrastructure automation.

4-     Develop and maintain configuration management tools, such as Ansible, Chef, or Puppet, to automate infrastructure provisioning and configuration.

5-     Monitor and optimize system performance, scalability, and availability, using tools like Nagios, Prometheus, or ELK stack.

6-     Troubleshoot and resolve issues related to infrastructure, deployments, and system performance in a timely manner.

7-     Implement and maintain effective security measures and best practices to protect company and customer data.

8-     Write automated performance, load and security tests for complex systems, following established system performance metrics.

9-     Identify root cause of medium-complexity problems and perform impact and trade-off analysis of different technical solutions, recommending best options.

10- Coach and guide other team members in all areas of DevOps, reviewing their code and validating estimates.

11- Document processes, configurations, and troubleshooting guides to ensure knowledge sharing and maintain system documentation.

12- Stay updated with industry trends, best practices, and emerging technologies related to DevOps and infrastructure management.

Qualifications:

-        Bachelor's degree in Computer Science, Information Technology, or a related field.

-        4 years of experience in software development or DevOps  

Core Competencies:

-           Infrastructure Automation

-           Continuous Integration and Continuous Delivery

-           Cloud Platforms

-           Scripting and Programming

-           Networking and Protocols

-           Troubleshooting and Problem-Solving

-           Security Best Practices:

-           Collaboration and Communication

-           Continuous Learning

-           Documentation and Knowledge Sharing

Skills:

-           Proficiency in using automation tools such as Ansible, Chef, Puppet, or similar tools

-           Experience with implementing and managing CI/CD pipelines.

-           Ability to deploy and manage applications in a cloud environment

-           Proficiency in scripting languages such as Bash, Python, or Ruby.

-           Basic programming skills to collaborate with developers and automate tasks.

-           Ability to containerize applications, manage containerized environments.

-           Ability to set up monitoring alerts, collect and analyze logs, and ensure system performance and availability.

-           Ability to troubleshoot network-related issues, configure network devices, and optimize network performance.

-           Ability to work in an agile environment, collaborate with cross-functional teams

-           Ability to clearly articulate technical concepts and solutions

-           Ability to troubleshoot complex problems, conduct root cause analysis.

Knowledge:

-           Fluent Command of English and Arabic- Written and Spoken.

-           Fluent Command of Microsoft Office (MS Word, MS Excel, PowerPoint)

-           Understanding of networking concepts

-           Familiarity with network troubleshooting tools and techniques.

-           Knowledge of protocols commonly used in ISP environments

-           Understanding of the typical infrastructure components

-           Familiarity with virtualization technologies

-           Knowledge of cloud platforms and their networking capabilities,

-           Proficiency in Linux/Unix operating systems and command-line interfaces.

-           Knowledge of network security principles, best practices, and tools

-           Experience with monitoring tools and logging frameworks

-           Strong scripting and automation skills using languages

-           Understanding of incident management processes

-           Effective communication and collaboration skills to work with cross-functional teams

 General KPIs:

-           % of time taken to deploy new features, bug fixes, or infrastructure changes.

-           % of time taken to respond to incidents, identify root causes, and resolve them.

-           % of time required to restore services or systems after an incident or failure.

-           % of compliance with security standards, regulations, and best practices.

-           % of customer satisfaction with the performance